Mac News Briefs: Major update for Workgroups suite

A Document Organizer and browser-based proofing tool highlight the changes in Workgroups 2010. MetaCommunications announced the updated version of its productivity management software suite for marketing, creating design, packaging, and prepress workgroups on Wednesday. The browser-based document proofer includes markup tools for annotating PDF documents and image files. The Document Organizer lets users drag-and-drop digital media-including files, e-mails, scanned documents, and attachments-into Workgroups 2010. The system will automatically copy or move that media to the correct location on the file server. In conjunction with the new version of Workgroups, MetaCommunications launched a community Web site called Developer Center, aimed at letting Workgroups developers, administrators, and users interact with each other and share forms, solutions, and code snippets.

The $99 USB barcode scanner and attendant software collects information on media such as books and movies. The desktop version of Workgroups runs on Snow Leopard in addition to the Tiger and Leopard versions of Mac OS X. Complete multi-user suite bundles start at $4,995 with individual modules starting at $1,695; MetaCommunications has more detailed information about pricing on its Web site.-Philip Michaels IntelliScanner adds $99 organizational tool to lineup IntelliScanner announced on Wednesday added a sub-$100 product to its lineup of scanner-based organizational tools with the release of IntelliScanner Classic. The scanner reads the retail barcode and automatically identifies the items, importing data about them from online databases. The $99 product requires Mac OS X 10.4 or later and a USB port. The included media organization software lets you organize your media, create bookmarks, keep track of lending, and generate insurance reports.

A special $79 price is available to qualified teachers and students.-Dan Moren Carbon Copy Cloner works with Snow Leopard's HFS+ Carbon Copy Cloner 3.3, the latest version of Bombich Software's disk cloning utility, was released on Wednesday, adding Snow Leopard-specific improvements as well as a variety of other enhancements and bug fixes. In addition, the software improves the performance of backing up large numbers of files with extended attributes, properly excludes filesystem indexes such as those created by Spotlight, and fixes a number of bugs, such as now excluding the Time Machine database when backing up a hard drive. The new version works with Snow Leopard's HFS+ filesystem compression and also now reports disk size using base 10 values for MB and GB, reflecting Snow Leopard's change. Carbon Copy Cloner 3.3 is a free download, but a donation is request. TeamViewer Mac 4.1.6717 includes full instant messaging capabilities with anyone in a user's partner list. The software requires Mac OS X 10.4 or higher, including Mac OS X Snow Leopard.-DM TeamViewer adds instant messaging for Mac users TeamViewer has updated its remote access and support application, adding instant messaging functions for Mac users.

In addition, the updated version of TeamViewer allows a Custom QuickSupport module to be created for Mac OS X users. The application is free for non-commercial, personal use, with other pricing options available for business, premium, and corporate users.-PM TeamViewer provides remote access over the Internet.

Start-up unveils storage platform for large-scale Web applications

A storage company emerged from stealth mode this week with software designed to efficiently manage the file serving needs of Internet applications such as social networks, online ad serving and software-as-a-service.  Nine data storage companies to watch MaxiScale announced the Flex Software Platform, which is installed on commodity gear, such as a bank of Apache Web servers. Retrieving a small file with the MaxiScale system requires just one I/O operation, a feature that eliminates bottlenecks caused by systems that require multiple I/O operations for each small file retrieval, says IDC storage analyst Noemi Greyzdorf. "They built a very interesting file system that handles small files – files that are one megabyte or smaller – incredibly efficiently," Greyzdorf says Configurations start with as few as four nodes but can scale up to 50,000 servers, the company says. The goal is to improve performance and reduce cost, space and power requirements for Web companies that have to deal with large numbers of small files. "We think people deploying Web applications have been paying too much money and we're out to change that," says Gary Orenstein, vice president of marketing for MaxiScale.

Instead of using expensive storage boxes with interconnects like InfiniBand or Fibre Channel, MaxiScale recommends using Flex with 2TB SATA drives and says the Flex system relies on IP and Ethernet connections. "We're using standards-based, commodity hardware for everything," Orenstein says. Maxiscale's first publicly named customer is AdMob, a mobile advertising marketplace that has served more than 110 billion ad impressions in the last three years. Flex uses a patent-pending Peer Set architecture that replicates file data and metadata across SATA drives, allowing for load balancing and resiliency to multiple hardware failures. Based in Sunnyvale, Calif., and founded in 2007, MaxiScale has $17 million in venture financing from investors NEA, El Dorado Ventures and Silicon Valley Bank. Flex software is available now and pricing starts at $6,000 for four nodes allowing up to 32TB of storage. MaxiScale was co-founded by CEO Gianluca Rattazzi, who previously founded Meridian Data, Parallan, P-Com and BlueArc; and CTO Francesco Lacapra, who previously held executive roles at Olivetti, Quantum and BlueArc.

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Adobe to buy Omniture for US$1.8 billion

Adobe has agreed to buy Web analytics company Omniture for US$1.8 billion in cash, the companies said Tuesday. On a conference call Thursday, executives wouldn't say if there was a bidding war with other companies to buy Omniture. The price San Jose, California-based Adobe is paying for the company, which is $21.50 per share, is at a 45 percent premium over Omniture's average closing price for the last 30 trading days, Adobe said. Adobe, known for multimedia design, Web-development and document-creation software such as Flash, Dreamweaver and Acrobat, said the purchase will help the company add Web analytics and optimization capabilities directly to those products.

He said a recent Forrester study found that 73 percent of companies doing business on the Web had some kind of analytics technology in place. "It's a ubiquitous technology that is in high demand at companies that are placing any parts of their business online," he said. This kind of ability to measure what kinds of media, Web applications or Web pages are popular with users is becoming essential as more and more business is being done on the Web, particularly in the area of online advertising, said Forrester senior analyst John Lovett. For designers, developers and online marketers using its tools, this new capability will help them streamline how they create and deliver relevant content and applications, Adobe said. On a conference call Tuesday, Adobe CEO and President Shantanu Narayen said that the idea for a merger grew out of conversations with Omniture's CEO, Josh James, and with customers who wanted more out of the digital media they were creating using Adobe's products. Advertisers, advertising agencies, publishers and online retailers can improve the experience of their end users and get more out of their digital media through the new analytical capability, the company said. For example, Narayen said people were using Flash to create online advertisements, but wanted a way to better understand click-through rates so they could see which ones were working.

Similarly, Adobe, too, found it wanted more information from the ads and digital media it was putting up on its own site. They thought there might be a way for Adobe to build that into their products, and "a number actually wanted us to integrate with solutions like Omniture," he said. Omniture had been an Adobe partner for some time, and in conversations with James, Narayen said the two realized their companies had "the same vision" for how digital media and rich Internet applications could include Web analytics and optimization technology. The deal creates a "big opportunity" to allow content creators to potentially measure the impact of everything they do, Lovett added. Forrester's Lovett said the deal will put Adobe a step ahead of other companies creating tools for developing digital content. "The combination of these two technologies makes sense - it's the creative meeting the measurement side of things," he said. Following the close of the deal, Omniture will become a new unit within Adobe, the company said.

The companies expect the deal to close in the fourth quarter of Adobe's fiscal year, which ends Nov. 27. Omniture's CEO James will join Adobe as senior vice president in charge of that business unit, reporting to Adobe President and CEO Shantanu Narayen.

HP builds collaboration tool into workstations

Hewlett-Packard is building collaboration software with video, application-sharing and 3-D graphics support into several of its workstation models, giving the high-definition conferencing market an option well below the cost and scale of telepresence. It needs only an Internet connection of 400Kb per second, plus a VPN (virtual private network) to connect to systems outside an enterprise firewall. The HP SkyRoom software, which was set to be announced on Tuesday, works on systems with a fairly modest set of requirements, starting with a 2.33GHz Intel Core 2 Duo or equivalent processor.

With the software, users can click on the name of a contact to start up a SkyRoom session with them. Multiple users can join in to these sessions and see the host presenter's desktop as if they were using their own machines. With another click, they can share rich media or what's happening on their desktops. The software supports display of any type of application on a Windows XP or Vista PC, including streaming video, according to HP. HP says SkyRoom is based on video and image compression algorithms it developed over the course of three years. SkyRoom saves work by updating only changes in screen appearance, not the whole screen, HP said.

It can deliver a high level of performance on relatively modest systems and networks by compressing and encrypting data before it's sent to participants. The company named digital content teams, animation production houses and global financial teams running live economic models as possible users of the software. It's another thing to describe it over video," Germanow said. The software should be an ideal tool for teams that design physical things, because it will let one designer show others what's wrong with the item, such as a corner that's too sharp, said IDC analyst Abner Germanow. "It's one thing to describe a design problem over e-mail. Telepresence, which typically involves dedicated rooms or purpose-built systems, would be overkill for these kinds of sessions, he said.

SkyRoom is available worldwide as a free, preinstalled feature of HP Z800, Z600, Z400 and xw4600 workstations. SkyRoom is strictly software, with lower network requirements and no special service fees, and engineers may use it for all-day sessions, he said. Some premium business PCs and laptops coming from HP in the next few months will offer the software on a 90-day trial basis. In addition to the Core 2 Duo or equivalent processor, those systems will need at least 2GB of RAM, a webcam and XP or Vista. The software is also available for purchase for an estimated U.S. street price of US$149 and can be used on workstations and PCs from Dell, Lenovo and Sun, HP said.

HP is also offering the HP SkyRoom Accessory Kit, which includes a high-resolution webcam and headphones or speakers, for $119.

iTunes gains Automatically Add to iTunes feature

One of the often requested features for iTunes has been the ability to set a folder for it to watch, automatically adding any items you drop in that folder to its library. In typical Apple fashion, it's not exactly what people were asking for, but Apple's interpretation of what they want. In iTunes 9, Apple has quietly added this feature, although I wouldn't blame you for not having noticed its existence. When you install iTunes 9, it automatically creates an Automatically Add to iTunes folder in your ~/Music/iTunes/iTunes Music folder (or under ~/Music/iTunes/iTunes Media if you created a new library after installing iTunes 9). When you put an iTunes-compatible media file in this folder, it will, as the name suggests, be added to iTunes automatically.

Whenever you drop any file into that folder, it's instantly added to iTunes if the application is running. In my limited testing, I've found that it pretty much works as advertised. If not, it gets added the next time iTunes is launched. And if you ever delete or rename the Automatically Add to iTunes folder, iTunes simply creates a new one for you the next time it is launched. It even looks for files in subfolders you create and adds them to the library as well.

However, it does have a lot of caveats. You can be pretty assured that if the video was downloaded from the Internet, it will not be supported by iTunes. For one thing, iTunes's list of supported formats, especially in the video department, is comically short. In such a case, iTunes will move it to a Not Added subfolder within the Automatically Add to iTunes folder. Still, there are other problems.

But that's to be expected because iTunes has never exactly supported a host of media formats. When users asked for an option to direct iTunes to a folder, they really wanted an option to direct iTunes to any folder. So if you have a huge collection of media in your Movies folder or on an external hard disk drive containing files that you'd like to automatically add to iTunes, you'll still have to move them to that particular folder. What Apple has done, on the other hand, is created a pre-designated folder for the task and not given an option to change it to any other location. What's the point, then?

Well, you say, we can just use the Automatically Add to iTunes folder as our primary movies folder, then-maybe even move it to a location of our choosing, and leave behind an alias to take its place. You can just drag and drop them onto the iTunes icon in the Dock and be done with it. Wouldn't that work? Not only does iTunes not accept anything added to that folder if you move it, but the presence of the alias prevents iTunes from creating a new version of the folder either. Not so much.

And when iTunes does add media files from the Automatically Add to iTunes folder, it moves them into its media folder and organizes them as it normally would, even if you have the option to do so disabled under iTunes's advanced preferences. The only possible use I can see if for you to set it as the default download location for media files you purchase/download off the Internet, so that they can automatically be added to iTunes without your having to do so (and even there, Apple has recommended you don't use it for incomplete files). I hope Apple rethinks this and gives users the freedom to use any folder they want and makes iTunes stop moving the media files around if the user doesn't want it to. It also deletes any subfolders you create within that folder (although that's a logical conclusion, given that they're useless if the media files you put in them never stay there). In short, I don't think the feature is very useful in the form Apple chose to implement it. It's still a (very small) step in the right direction though.

Microsoft rallies businesses to start Win 7 migrations now

In a last promotional run-up to the Windows 7 release next month, Microsoft is urging business customers to start their upgrades now with examples of customers already using the software, and another acknowledgement that the company learned lessons from how it handled Vista's release three years ago. Additionally, many customers, as has been typical with a major Windows release, opted to wait for the release of the first service pack for Vista to even consider upgrading, and then many others did not move to the OS at all. Microsoft has devoted an unprecedented level of time and attention to making sure business customers will have a smooth migration and reap financial benefits from the new OS, said Microsoft Senior Director of Product Management Gavriella Schuster, in what is likely to be the last of a series of interviews with reporters as the company prepares to release Windows 7 worldwide on Oct. 23. "The real difference that I think people are seeing with Windows 7 is a different level of quality," Schuster said. "We've never reached this level of quality before in terms of performance, reliability, ease of deployment, the tools around it." As she has in previous interviews, Schuster reiterated Microsoft's mea culpa about how the company handled preparing its business customers, ISVs (independent software vendors) and other partners for the release of Vista, which was made available to them in November 2006. At the time, drivers for key hardware and peripherals were not available, and major applications were not compatible.

Schuster assured customers that moving to Windows 7 will be a far smoother process and will set a precedent for how the company will handle desktop OS releases in the future. We have put a lot of effort in really resolving the customer friction point before we come to them [with the OS]. We are being much more proactive and we're saying to customers, 'You don't have to wait.'" Microsoft introduced case studies Monday showing that some customers have taken this advice - among them, Starwood Hotels and Resorts, the city of Miami and Dutch IT services firm Getronics - and are reporting cost-saving benefits because of this decision, Schuster said. In fact, with a release-to-manufacturing version of Windows 7 already in the hands of many business customers, they can begin to move to the OS now. "In the past customers have had to wait for ISV support, they've needed to wait for a service pack release [to deploy Windows]," she said. "Shame on us, we've learned our lesson. Microsoft has a lot riding on Windows 7 after the overall disappointment of Windows Vista and is hoping the OS will jump-start business spending on desktop software. But analysts have said that many companies still using Windows XP don't really have a choice when it comes to migrating to Windows 7 - the question is more of when they will move than if they will. Many companies put a freeze on IT spending in general in the past year during the recession, and while conditions have improved, companies remain cautious about where they put their money.

Overall, customers who have moved already are saving on the time of IT labor devoted to PC management in the range of US$89-$160 per year because of new features in Windows 7, according to the findings of case studies Microsoft released Monday. The OS allows administrators to set policies across multiple desktops for updating software and other features through back-end connections to Microsoft server software that manage these processes, Schuster said. In particular, the city of Miami said it would save $54 per PC per year on power management because of new features in Windows 7 for setting group policies. Microsoft also has changed its plans for a software package that helps customers deploy Windows across multiple desktops, she said. Originally, Microsoft had planned to release a beta of MED-V 2 sometime in the first quarter of 2010, but decided to add Windows 7 support earlier due to customer demand for it, she said.

Microsoft plans to release Microsoft Desktop Optimization Pack (MDOP) 2009 R2 in late October 2009, adding Windows 7 support for all components of the suite except for Microsoft Enterprise Desktop Virtualization (MED-V). That support will come in the first quarter of 2010 with MED-V 1.1 Service Pack 1, Schuster said.

iTunes gains Automatically Add to iTunes feature

One of the often requested features for iTunes has been the ability to set a folder for it to watch, automatically adding any items you drop in that folder to its library. In typical Apple fashion, it's not exactly what people were asking for, but Apple's interpretation of what they want. In iTunes 9, Apple has quietly added this feature, although I wouldn't blame you for not having noticed its existence.

When you install iTunes 9, it automatically creates an Automatically Add to iTunes folder in your ~/Music/iTunes/iTunes Music folder (or under ~/Music/iTunes/iTunes Media if you created a new library after installing iTunes 9). When you put an iTunes-compatible media file in this folder, it will, as the name suggests, be added to iTunes automatically. Whenever you drop any file into that folder, it's instantly added to iTunes if the application is running. In my limited testing, I've found that it pretty much works as advertised. If not, it gets added the next time iTunes is launched. And if you ever delete or rename the Automatically Add to iTunes folder, iTunes simply creates a new one for you the next time it is launched. It even looks for files in subfolders you create and adds them to the library as well.

However, it does have a lot of caveats. You can be pretty assured that if the video was downloaded from the Internet, it will not be supported by iTunes. For one thing, iTunes's list of supported formats, especially in the video department, is comically short. In such a case, iTunes will move it to a Not Added subfolder within the Automatically Add to iTunes folder. Still, there are other problems. But that's to be expected because iTunes has never exactly supported a host of media formats.

When users asked for an option to direct iTunes to a folder, they really wanted an option to direct iTunes to any folder. So if you have a huge collection of media in your Movies folder or on an external hard disk drive containing files that you'd like to automatically add to iTunes, you'll still have to move them to that particular folder. What Apple has done, on the other hand, is created a pre-designated folder for the task and not given an option to change it to any other location. What's the point, then? Well, you say, we can just use the Automatically Add to iTunes folder as our primary movies folder, then-maybe even move it to a location of our choosing, and leave behind an alias to take its place.

You can just drag and drop them onto the iTunes icon in the Dock and be done with it. Wouldn't that work? Not only does iTunes not accept anything added to that folder if you move it, but the presence of the alias prevents iTunes from creating a new version of the folder either. Not so much. And when iTunes does add media files from the Automatically Add to iTunes folder, it moves them into its media folder and organizes them as it normally would, even if you have the option to do so disabled under iTunes's advanced preferences.

The only possible use I can see if for you to set it as the default download location for media files you purchase/download off the Internet, so that they can automatically be added to iTunes without your having to do so (and even there, Apple has recommended you don't use it for incomplete files). I hope Apple rethinks this and gives users the freedom to use any folder they want and makes iTunes stop moving the media files around if the user doesn't want it to. It also deletes any subfolders you create within that folder (although that's a logical conclusion, given that they're useless if the media files you put in them never stay there). In short, I don't think the feature is very useful in the form Apple chose to implement it. It's still a (very small) step in the right direction though.